Terms of Service

By accessing or using robertommorales.com (the “Site”), including the AI Concierge, newsletter, and any other services offered here, you agree to these Terms of Service. If you do not agree, please do not use the Site.

The Site is operated by Roberto M. Morales, an independent author and publisher. It showcases books, educational content, and an AI-powered concierge that helps visitors choose the right title for their goals.

Direct purchases. Books marked “Buy Direct” are sold by us on this Site. Payment is processed securely by Stripe; we never see or store your full card number. Prices are in US dollars. Shipping options and their cost are shown before you pay and are paid by the customer; applicable sales tax is calculated and added at checkout. Printed books are printed on demand and shipped by our print partner (Lulu) to the address you provide; printed books currently ship to the United States, Puerto Rico, and Canada. eBooks are delivered by a private, time-limited download link sent by email after payment.

For questions about a direct order, including problems with delivery or a download, contact us at seerair@gmail.com with your order number.

Printed books. Because our books are printed on demand, all sales are final except for books that arrive damaged, defective, misprinted, or incorrect. Please report the problem within 30 days of delivery, with photos when applicable, and we will provide a replacement or refund as appropriate.

eBooks. Digital eBook purchases are non-refundable once the download link has been accessed or the file downloaded, except for duplicate charges, technical delivery problems we cannot resolve, or other errors on our side. If the eBook has not been downloaded, refund requests may be reviewed individually.

Lost or damaged shipments. If a shipment is confirmed lost or arrives damaged, we will provide a replacement/reprint or a refund as appropriate after verification.

Order cancellation. Printed-book orders may be cancelled only before the order is submitted for printing and production. Once production begins, cancellation cannot be guaranteed.

How to request help. Email seerair@gmail.com with your order number, a short description of the problem and, when applicable, photos. Approved refunds are returned to the original payment method.

The AI Concierge provides book recommendations and general educational information. It is not a substitute for professional advice (including but not limited to HVAC, electrical, safety, medical, legal, or financial advice). Always follow applicable codes, manufacturer instructions, and safety procedures, and consult a qualified professional when needed. Concierge responses may occasionally be inaccurate; verify critical information independently.

By subscribing to the newsletter or opting in through the AI Concierge, you consent to receive emails from Roberto M. Morales at seerair@gmail.com. You can unsubscribe at any time via the link in any marketing email.

• Do not misuse, disrupt, or attempt to gain unauthorized access to the Site.
• Do not scrape, harvest, or reverse-engineer the AI Concierge or catalog data.
• Do not submit unlawful, infringing, harassing, or malicious content.
• Do not impersonate others or provide false contact information.

All text, book covers, images, videos, graphics, layout, and other content on this Site are the property of Roberto M. Morales (or used with permission) and are protected by copyright and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from any content without prior written permission, except for personal, non-commercial browsing.

The Site links to third-party websites and uses third-party services for payment (Stripe) and printing (Lulu). We are not responsible for the content, policies, or practices of any third-party site.

The Site and all content are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of harmful components.

To the maximum extent permitted by law, Roberto M. Morales shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the Site or the AI Concierge.

Your use of the Site is also governed by our Privacy Policy.

We may update these Terms from time to time. The “Last updated” date reflects the most recent revision. Continued use of the Site after changes constitutes acceptance.

These Terms are governed by the laws of the United States and the state in which Roberto M. Morales resides, without regard to conflict-of-laws principles.

Questions about these Terms? Email seerair@gmail.com.